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About
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My name is Peter Knowles, and I've been in the technical support business for over 2 decades and enjoying offering technical support to individuals and companies of all sizes.
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At the heart of tpnAssist.com is my passion to assist -- no matter the budget or project size.
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I literally love what I do, which means I'm happy to put in the overtime, and pricing is secondary within my business model. While I do need to make a living, you'll find my pricing to be affordable and within reason.
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Complete satisfaction is my top priority, that's why I offer a 7-day fix it guarantee and only bill for services after the job is complete. My philosophy is that trust runs both ways. You trust me to fix your problem, I trust you to pay the agreed upon amount once the work is complete.
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Throughout the years supporting clients, my knowledge base has grown significantly, covering simple topics, all the way up to advanced ones.
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Feel free to read some of the testimonials below from real people who have used my services.
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Testimonials
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I had a centos 6 vm that had pam, sasl, and smtp issues. I have posted about this issue on the forums. I also had another vm with webalizer missing data issues. The sasl issue was a flag that somehow didn't get set on sasl at install. The webalizer issues was caused by log rotation and a limitation of webalizer. It took less than 1.5 hours to find the e-mail issues on one vm and the webalizer issues on another vm. Well worth the price paid and will use again!
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Thanks for your help and quick response time. I found you on a forum dropping your email 6 years ago and you still responded to me now and helped fix my issues related to Web hosting, websites, routing, and virtual server setups in 5 mins. Very reliable and knowledgeable. Def happy to have you in my corner now.
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This is just a note of thanks to Peter for his most expert advice. He did a great job for me in a difficult situation, and he deserves to be recognized. I totally recommend him to other newbies.
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Thanks very much Peter!
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I came to TPN looking for a bit of help setting up a dedicated with Virtualmin. This was supposed to be for my client sites, but now they are going to TPN Solutions cheaper than I was paying before, with more options, and amazing, AMAZING support.
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Also did I mention they completely secured my box, and setup everything I requested, and even showed me how they did it along the way.
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Amazing, just amazing. Goodbye WHMCS, hello Virtualmin!
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Superb communication lightning fast work very knowledgeable dont hesitate to hire this freelancer.
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