-
-
About
-
My name is Peter Knowles, and I've been in the technical support business for over 2 decades and enjoying offering technical support to individuals and companies of all sizes.
-
At the heart of tpnAssist.com is my passion to assist -- no matter the budget or project size.
-
I literally love what I do, which means I'm happy to put in the overtime, and pricing is secondary within my business model. While I do need to make a living, you'll find my pricing to be affordable and within reason.
-
Complete satisfaction is my top priority, that's why I offer a 7-day fix it guarantee and only bill for services after the job is complete. My philosophy is that trust runs both ways. You trust me to fix your problem, I trust you to pay the agreed upon amount once the work is complete.
-
Throughout the years supporting clients, my knowledge base has grown significantly, covering simple topics, all the way up to advanced ones.
-
Feel free to read some of the testimonials below from real people who have used my services.
-
-
-
Testimonials
-
-
I must say that Peter spent a great deal of time explaining his reasoning and basis for setting things up the way he did, going so far as to assist me with domain name issues with a former host and setting me up for free on his own solution so that we could easily move forward on my project. Not only that but he was very helpful with various other features and settings for my particular needs. Looking forward to working with him on a continual basis as I develop more client solutions.
-
-
-
Second project with solid work. Will use in the future.
-
-
-
Despite having to work across different time zones we managed to hook up on a couple of occasions. Peter spent a great deal of time helping me during a couple of intense sessions. What started out as a question about Postfix set up through Virtualmin turned into a session reorganizing and rationalizing my routers and network configuration. I have to say that Peter really knows his stuff. He did a great job in sorting out my DNS issues and other things that I had not set up in the best manner.
-
What was really great is that Peter explained what he was doing and why he was setting things up in a particular way. This is so much better than someone just jumping in and sorting it for you. It really meant I was able to get hold of these issues myself and start using some of the things Peter suggested. By the end I really felt I was getting to understand what was going on. Its like having your own personal master class in Virtualmin. Peter clearly doesn't just know the ins and outs of Virtualmin but he really knows what's going on behind the scene. If you are starting out in the world of Virtualmin like me, it's really fantastic to have the type of support that Peter gives. I'm looking forward to keeping him up-to-date with my progress.
-
Peter really is fantastically generous with his time. He did a great job for me. If you are a newbie and lost in some dark corner of configuration hyper space Peter is the person to talk to. I totally recommend him.
-
-
-
Great to work with. Took lots of time to make sure I understood what hew was doing. Will work with him again! Thanks for helping us launch our site on time!
-
-
-
Wow awesome!!! Super communication, extremely knowledgeable and prompt with solutions and workarounds. Definitely will hire again and would recommend to a friend.
-
-
- © 2025 TPN Solutions, All Rights Reserved