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About
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My name is Peter Knowles, and I've been in the technical support business for over 2 decades and enjoying offering technical support to individuals and companies of all sizes.
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At the heart of tpnAssist.com is my passion to assist -- no matter the budget or project size.
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I literally love what I do, which means I'm happy to put in the overtime, and pricing is secondary within my business model. While I do need to make a living, you'll find my pricing to be affordable and within reason.
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Complete satisfaction is my top priority, that's why I offer a 7-day fix it guarantee and only bill for services after the job is complete. My philosophy is that trust runs both ways. You trust me to fix your problem, I trust you to pay the agreed upon amount once the work is complete.
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Throughout the years supporting clients, my knowledge base has grown significantly, covering simple topics, all the way up to advanced ones.
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Feel free to read some of the testimonials below from real people who have used my services.
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Testimonials
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Hey, i have to admit that Peter knows his stuff. He is very friendly and helpful, he also shows those little tweaks, which help you a lot in the process of understanding the -min world.
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If you ever run into problems with Virtualmin, he's the one to help you ;-)
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Thanks Peter. If there would be more ppl like you, world would be loads better....
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I'm glad I got Peter to do the proxy, knows what he is doing and straight to the point where everything has to be done. He has done some extra bits to secure the server. Will be hiring him on other projects soon.
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This is just a note of thanks to Peter for his most expert advice. He did a great job for me in a difficult situation, and he deserves to be recognized. I totally recommend him to other newbies.
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Thanks very much Peter!
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Had a great communication this past Friday with TPN and via TeamViewer learned a lot about some great configuration settings one can use to take advantage of all that Virtualmin can do.
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I have two dedicated servers one for VPS hosting and one for shared hosting and TPN was very helpful in the Virtualmin configurations.
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Now i am learning about what Cloudmin has to offer for my VPS hosting.
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BTW I purchased both licenses.. Cloudmin and Virtualmin Pro
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Thanks to TPN and the guys at Webmin / Virtualmin / Cloudmin..
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Hope to get some one on one with TPN in the near future. Keep up the good sharing.
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Started work with us on this project immediately. Within a few hours, had done a quick analysis and proposed a solution. Provided us with a replacement file by the end of the following day.
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