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About
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My name is Peter Knowles, and I've been in the technical support business for over 2 decades and enjoying offering technical support to individuals and companies of all sizes.
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At the heart of tpnAssist.com is my passion to assist -- no matter the budget or project size.
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I literally love what I do, which means I'm happy to put in the overtime, and pricing is secondary within my business model. While I do need to make a living, you'll find my pricing to be affordable and within reason.
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Complete satisfaction is my top priority, that's why I offer a 7-day fix it guarantee and only bill for services after the job is complete. My philosophy is that trust runs both ways. You trust me to fix your problem, I trust you to pay the agreed upon amount once the work is complete.
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Throughout the years supporting clients, my knowledge base has grown significantly, covering simple topics, all the way up to advanced ones.
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Feel free to read some of the testimonials below from real people who have used my services.
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Testimonials
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Great work, excellent service.
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Terrific expertise on web server. He is more than a provider, a friend, advisor. Reliable go to person for help. web server, secure your website, domain you name it he is expert.
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TPN Solutions is an excellent consultant who helped us migrate and reconfigure with some major improvements to service and security.
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Peter helped me. He has a thorough system of making sure your Virtualmin installation is running what you need for your set up, but no more. By following his instructions on removing unneeded services, I dropped over 100mb of memory used. Also, removing the unnecessary services, like an ftp server, make my hosting more secure.
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Thank you Peter.
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Hey, i have to admit that Peter knows his stuff. He is very friendly and helpful, he also shows those little tweaks, which help you a lot in the process of understanding the -min world.
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If you ever run into problems with Virtualmin, he's the one to help you ;-)
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Thanks Peter. If there would be more ppl like you, world would be loads better....
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