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About
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My name is Peter Knowles, and I've been in the technical support business for over 2 decades and enjoying offering technical support to individuals and companies of all sizes.
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At the heart of tpnAssist.com is my passion to assist -- no matter the budget or project size.
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I literally love what I do, which means I'm happy to put in the overtime, and pricing is secondary within my business model. While I do need to make a living, you'll find my pricing to be affordable and within reason.
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Complete satisfaction is my top priority, that's why I offer a 7-day fix it guarantee and only bill for services after the job is complete. My philosophy is that trust runs both ways. You trust me to fix your problem, I trust you to pay the agreed upon amount once the work is complete.
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Throughout the years supporting clients, my knowledge base has grown significantly, covering simple topics, all the way up to advanced ones.
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Feel free to read some of the testimonials below from real people who have used my services.
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Testimonials
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Peter is a very professional and competent freelancer. He's always available to help and very cooperative. We will definitely work with him again in the future!
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I'm glad I got Peter to do the proxy, knows what he is doing and straight to the point where everything has to be done. He has done some extra bits to secure the server. Will be hiring him on other projects soon.
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This is just a note of thanks to Peter for his most expert advice. He did a great job for me in a difficult situation, and he deserves to be recognized. I totally recommend him to other newbies.
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Thanks very much Peter!
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Second project with solid work. Will use in the future.
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Peter helped me. He has a thorough system of making sure your Virtualmin installation is running what you need for your set up, but no more. By following his instructions on removing unneeded services, I dropped over 100mb of memory used. Also, removing the unnecessary services, like an ftp server, make my hosting more secure.
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Thank you Peter.
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