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About
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My name is Peter Knowles, and I've been in the technical support business for over 2 decades and enjoying offering technical support to individuals and companies of all sizes.
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At the heart of tpnAssist.com is my passion to assist -- no matter the budget or project size.
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I literally love what I do, which means I'm happy to put in the overtime, and pricing is secondary within my business model. While I do need to make a living, you'll find my pricing to be affordable and within reason.
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Complete satisfaction is my top priority, that's why I offer a 7-day fix it guarantee and only bill for services after the job is complete. My philosophy is that trust runs both ways. You trust me to fix your problem, I trust you to pay the agreed upon amount once the work is complete.
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Throughout the years supporting clients, my knowledge base has grown significantly, covering simple topics, all the way up to advanced ones.
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Feel free to read some of the testimonials below from real people who have used my services.
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Testimonials
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I must say that Peter spent a great deal of time explaining his reasoning and basis for setting things up the way he did, going so far as to assist me with domain name issues with a former host and setting me up for free on his own solution so that we could easily move forward on my project. Not only that but he was very helpful with various other features and settings for my particular needs. Looking forward to working with him on a continual basis as I develop more client solutions.
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Great tutorial Mr Knowles. Was very informative. You really know your stuff. Now I know at least I am starting off with a decent configuration, and that the 'mins' are the way to go for great server control.
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TPN Solutions is an excellent consultant who helped us migrate and reconfigure with some major improvements to service and security.
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Hey, i have to admit that Peter knows his stuff. He is very friendly and helpful, he also shows those little tweaks, which help you a lot in the process of understanding the -min world.
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If you ever run into problems with Virtualmin, he's the one to help you ;-)
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Thanks Peter. If there would be more ppl like you, world would be loads better....
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I came to TPN looking for a bit of help setting up a dedicated with Virtualmin. This was supposed to be for my client sites, but now they are going to TPN Solutions cheaper than I was paying before, with more options, and amazing, AMAZING support.
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Also did I mention they completely secured my box, and setup everything I requested, and even showed me how they did it along the way.
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Amazing, just amazing. Goodbye WHMCS, hello Virtualmin!
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