Professional, Affordable IT Support

- Professional, Affordable IT Support
- Whether you're an Individual or a Multi-National Corporation I'm here to offer you Exceptional technical support
- About
- My name is Peter Knowles, and I've been in the technical support business for over 2 decades and enjoying offering technical support to individuals and companies of all sizes.
- At the heart of tpnAssist.com is my passion to assist -- no matter the budget or project size.
- I literally love what I do, which means I'm happy to put in the overtime, and pricing is secondary within my business model. While I do need to make a living, you'll find my pricing to be affordable and within reason.
- Complete satisfaction is my top priority, that's why I offer a 7-day fix it guarantee and only bill for services after the job is complete. My philosophy is that trust runs both ways. You trust me to fix your problem, I trust you to pay the agreed upon amount once the work is complete.
- Throughout the years supporting clients, my knowledge base has grown significantly, covering simple topics, all the way up to advanced ones.
- Feel free to read some of the testimonials below from real people who have used my services.
- Testimonials
- Honestly it's as simple as this. If I wouldn't have met Peter on the forum, I wouldn't have had Virtualmin Pro. He gave me the confidence to go ahead with the install as he watched and helped via Team Viewer. Also take into consideration, I'm a complete Linux Newbie!
  
  My Unbuntu 14.04.1 LTS web server setup consist of a LSI raid card running two raid configurations. I needed help moving the hard drive location. Peter moved website data /home folder to my 2nd hard drive. Answered a million of my questions including the dynamic DNS aspect of the install.
  
  He walked me through the entire install with some performance optimizations of turning some items off that didn't need to be activated.
  
  Activated a new theme which looks pretty cool.
  
  Peters problem solving skills great, not only did he help me with Virualmin Pro but also helped with the aspect of Linux that I didn't know. If your wanting to learn or get help. Contact Peter -- Maybe the happiest man on the Planet
  
  In short I would go to say Peter knows Linux and the product very well. I would recommend this guy to anyone.
  
  Thank you Virtualmin Pro for a good product and the luck of meeting Peter.
  
  Pretty cool little setup!!!
- Wow awesome!!! Super communication, extremely knowledgeable and prompt with solutions and workarounds. Definitely will hire again and would recommend to a friend.
- I hired Peter K to build a new server cluster, which has worked very successfully, Peter has also provided excellent support on a number of other technical problems related to server setup, configuration and software setup. He has been very helpful.
- I just want to say that Peter helped me a huge deal, and still checks in from time to time to make sure everything is going well.
  
  He doesn't just "fix things" - he shows you how to do it yourself, and what may go wrong in the future, and how to fix that.
  
  I was a little shaky going from cpanel to Virtualmin, but after Peter's lessons and cpanel's recent security issues, I'm now confident I made the right choice.
- Hey, i have to admit that Peter knows his stuff. He is very friendly and helpful, he also shows those little tweaks, which help you a lot in the process of understanding the -min world.
  
  If you ever run into problems with Virtualmin, he's the one to help you ;-)
  
  Thanks Peter. If there would be more ppl like you, world would be loads better....
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