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About
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My name is Peter Knowles, and I've been in the technical support business for over 2 decades and enjoying offering technical support to individuals and companies of all sizes.
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At the heart of tpnAssist.com is my passion to assist -- no matter the budget or project size.
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I literally love what I do, which means I'm happy to put in the overtime, and pricing is secondary within my business model. While I do need to make a living, you'll find my pricing to be affordable and within reason.
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Complete satisfaction is my top priority, that's why I offer a 7-day fix it guarantee and only bill for services after the job is complete. My philosophy is that trust runs both ways. You trust me to fix your problem, I trust you to pay the agreed upon amount once the work is complete.
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Throughout the years supporting clients, my knowledge base has grown significantly, covering simple topics, all the way up to advanced ones.
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Feel free to read some of the testimonials below from real people who have used my services.
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Testimonials
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Hire This Guy! Peter is an undiscovered gem on upwork. He is a very smart and technically savvy guy. We are delighted to have found him on here and have him work on this project. We will certainly be hiring him again! You cannot go wrong with this pic. Thank me later :)
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I hired Peter K to build a new server cluster, which has worked very successfully, Peter has also provided excellent support on a number of other technical problems related to server setup, configuration and software setup. He has been very helpful.
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Superb communication lightning fast work very knowledgeable dont hesitate to hire this freelancer.
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I must say that Peter spent a great deal of time explaining his reasoning and basis for setting things up the way he did, going so far as to assist me with domain name issues with a former host and setting me up for free on his own solution so that we could easily move forward on my project. Not only that but he was very helpful with various other features and settings for my particular needs. Looking forward to working with him on a continual basis as I develop more client solutions.
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Second project with solid work. Will use in the future.
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