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About
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My name is Peter Knowles, and I've been in the technical support business for over 2 decades and enjoying offering technical support to individuals and companies of all sizes.
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At the heart of tpnAssist.com is my passion to assist -- no matter the budget or project size.
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I literally love what I do, which means I'm happy to put in the overtime, and pricing is secondary within my business model. While I do need to make a living, you'll find my pricing to be affordable and within reason.
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Complete satisfaction is my top priority, that's why I offer a 7-day fix it guarantee and only bill for services after the job is complete. My philosophy is that trust runs both ways. You trust me to fix your problem, I trust you to pay the agreed upon amount once the work is complete.
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Throughout the years supporting clients, my knowledge base has grown significantly, covering simple topics, all the way up to advanced ones.
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Feel free to read some of the testimonials below from real people who have used my services.
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Testimonials
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This is just a note of thanks to Peter for his most expert advice. He did a great job for me in a difficult situation, and he deserves to be recognized. I totally recommend him to other newbies.
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Thanks very much Peter!
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Honestly it's as simple as this. If I wouldn't have met Peter on the forum, I wouldn't have had Virtualmin Pro. He gave me the confidence to go ahead with the install as he watched and helped via Team Viewer. Also take into consideration, I'm a complete Linux Newbie!
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My Unbuntu 14.04.1 LTS web server setup consist of a LSI raid card running two raid configurations. I needed help moving the hard drive location. Peter moved website data /home folder to my 2nd hard drive. Answered a million of my questions including the dynamic DNS aspect of the install.
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He walked me through the entire install with some performance optimizations of turning some items off that didn't need to be activated.
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Activated a new theme which looks pretty cool.
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Peters problem solving skills great, not only did he help me with Virualmin Pro but also helped with the aspect of Linux that I didn't know. If your wanting to learn or get help. Contact Peter -- Maybe the happiest man on the Planet
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In short I would go to say Peter knows Linux and the product very well. I would recommend this guy to anyone.
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Thank you Virtualmin Pro for a good product and the luck of meeting Peter.
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Pretty cool little setup!!!
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Great tutorial Mr Knowles. Was very informative. You really know your stuff. Now I know at least I am starting off with a decent configuration, and that the 'mins' are the way to go for great server control.
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Just wanted to post review of some consulting I received from TPN solutions.
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I was having trouble configuring a Virtualmin install with Amazon's Route 53 DNS . So I decided to bring in a pro and have him go through Amazon and Virtualmin configurations. Money well spent! He fixed all problems, did through cleanup and explained what was going on and why. Nice.
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Bottom line, TPN Solutions is a valuable resource to anyone with Virtualmin problem solving needs. A+
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Wow awesome!!! Super communication, extremely knowledgeable and prompt with solutions and workarounds. Definitely will hire again and would recommend to a friend.
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