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About
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My name is Peter Knowles, and I've been in the technical support business for over 2 decades and enjoying offering technical support to individuals and companies of all sizes.
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At the heart of tpnAssist.com is my passion to assist -- no matter the budget or project size.
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I literally love what I do, which means I'm happy to put in the overtime, and pricing is secondary within my business model. While I do need to make a living, you'll find my pricing to be affordable and within reason.
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Complete satisfaction is my top priority, that's why I offer a 7-day fix it guarantee and only bill for services after the job is complete. My philosophy is that trust runs both ways. You trust me to fix your problem, I trust you to pay the agreed upon amount once the work is complete.
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Throughout the years supporting clients, my knowledge base has grown significantly, covering simple topics, all the way up to advanced ones.
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Feel free to read some of the testimonials below from real people who have used my services.
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Testimonials
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I'm so glad I hired Peter! He was available when I needed him, provided great communication and demonstrated that he's a true expert in his field. I plan to hire him for all upcoming IT and system admin tasks.
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Started work with us on this project immediately. Within a few hours, had done a quick analysis and proposed a solution. Provided us with a replacement file by the end of the following day.
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Great to work with. Took lots of time to make sure I understood what hew was doing. Will work with him again! Thanks for helping us launch our site on time!
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Just had TPN Solutions run through setting up CentOS 6.5 to Virtualmin setup which I'd be having intermittent success on for ages. Very happy with the competency to action the issues and answer questions. Need to watch the system and see if it runs smoothly now, but the tweaks and fine tuning should help from today. Much appreciated after finally catching up on different time zones. Thanks again ;-)
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TPN Solutions is an excellent consultant who helped us migrate and reconfigure with some major improvements to service and security.
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