Professional, Affordable IT Support

- Professional, Affordable IT Support
- Whether you're an Individual or a Multi-National Corporation I'm here to offer you Exceptional technical support
- About
- My name is Peter Knowles, and I've been in the technical support business for over 2 decades and enjoying offering technical support to individuals and companies of all sizes.
- At the heart of tpnAssist.com is my passion to assist -- no matter the budget or project size.
- I literally love what I do, which means I'm happy to put in the overtime, and pricing is secondary within my business model. While I do need to make a living, you'll find my pricing to be affordable and within reason.
- Complete satisfaction is my top priority, that's why I offer a 7-day fix it guarantee and only bill for services after the job is complete. My philosophy is that trust runs both ways. You trust me to fix your problem, I trust you to pay the agreed upon amount once the work is complete.
- Throughout the years supporting clients, my knowledge base has grown significantly, covering simple topics, all the way up to advanced ones.
- Feel free to read some of the testimonials below from real people who have used my services.
- Testimonials
- Hey, i have to admit that Peter knows his stuff. He is very friendly and helpful, he also shows those little tweaks, which help you a lot in the process of understanding the -min world.
  
  If you ever run into problems with Virtualmin, he's the one to help you ;-)
  
  Thanks Peter. If there would be more ppl like you, world would be loads better....
- Peter helped me. He has a thorough system of making sure your Virtualmin installation is running what you need for your set up, but no more. By following his instructions on removing unneeded services, I dropped over 100mb of memory used. Also, removing the unnecessary services, like an ftp server, make my hosting more secure.
  
  Thank you Peter.
- I had a centos 6 vm that had pam, sasl, and smtp issues. I have posted about this issue on the forums. I also had another vm with webalizer missing data issues. The sasl issue was a flag that somehow didn't get set on sasl at install. The webalizer issues was caused by log rotation and a limitation of webalizer. It took less than 1.5 hours to find the e-mail issues on one vm and the webalizer issues on another vm. Well worth the price paid and will use again!
- Just wanted to post review of some consulting I received from TPN solutions.
  
  I was having trouble configuring a Virtualmin install with Amazon's Route 53 DNS . So I decided to bring in a pro and have him go through Amazon and Virtualmin configurations. Money well spent! He fixed all problems, did through cleanup and explained what was going on and why. Nice.
  
  Bottom line, TPN Solutions is a valuable resource to anyone with Virtualmin problem solving needs. A+
- I must say that Peter spent a great deal of time explaining his reasoning and basis for setting things up the way he did, going so far as to assist me with domain name issues with a former host and setting me up for free on his own solution so that we could easily move forward on my project. Not only that but he was very helpful with various other features and settings for my particular needs. Looking forward to working with him on a continual basis as I develop more client solutions.
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